FMS was founded in January 2007 and for the past 10 years, it has developed from a small unknown factory with only 20 employees and only 1000 m², to a large worldwide 8000 m² manufacturing powerhouse currently employing over 150 employees. Our factory is located in Dongguan, China, and with our well-experienced, powerful and dedicated design team, we are committed to developing and distributing products of the highest quality.1. Research & Development group
Our general manager takes part in the entire process from drafting, trial flight to sample testing and along with a staff of ten employees; our designing department is one of the best in the world. With an experienced and dedicated staff, product design and a thorough testing our models are of the highest quality and performance. Since 2010, FMS has been developing and releasing an average of two new models per month, attesting of our company's strength and dedication.2. Sales Team and Service Concept
With a staff of eight employees responsible for our sales, FMS believes that sales strength is an unyielding element for our success. FMS pays great attention to the quality of our sales personnel, who are highly trained in our company's vision for customer care and support. Below are three important concepts of the sales for our company and commitment to you, our costumer.
- very client is special regardless of amount of sale.
- Weekly contact with all clients.
- An efficient quality feedback system in the sales department is helpful on following up every order and providing timely help. Based on clients' feedback, corrections will be made to our product. Warranty is provided on all products to ensure customer satisfaction.
- Divisions of Group Our 70+ products are divided amongst 7 teams. Each team specializes in certain products ensuring that each product receives the upmost individualized care, assuring quality control.
- Munificent incentive system (bonus) Each month our teams with the most outstanding performance are rewarded with company incentives. FMS considers the munificent incentive system to be largely effective in stimulating enthusiasm and awareness for quality and production.
- Product Awareness and Concept Mandatory weekly meetings focusing on production and quality are held with all FMS employees, from common workers in production lines to management teams.
Since 2009, quality control has been the number one priority for our company. With a team of 12 members on our quality inspection team, and our new quality control system, our products go through rigid quality control testing to ensure the best product outcome and reduce consumer problems.5. Execution
If there is one word to describe our company, it must be: Action-oriented. We pride ourselves in our work ethic and top level quality of our product, currently equal to any other manufacturing company in the world. Our general manager is the driving force behind the process to obtain the highest quality of product in the least amount of time possible.6. Market Survey Ability
Through browsing RC group forums, checking out competitor's websites, and maintaining and building long lasting relationship with forum participants as well as our customers, we are able to gather information regarding trends in the ever changing RC model market. It is because of our commitment to perfection and our customers; FMS has been leading the trend with new remote control aircrafts such as the Warbird Series, which for the past two years has remained our number one products.7. Strength/Potential
During the past 5 years, our company has experienced challenges, but our positive and aggressive attitude and our dream of creating the finest RC models and accessories in the world, has kept our company strong. With over 1 million dollars spent on both hardware and software, our company has progressed into a powerful business, with a strong focus on customer care, product quality, and continued development.
FMS brand is famous for its high quality. It is one of the top brands on the worldwide scope. From airplane structure to airplane performance, from inner electronics to outer packaging and manual, we do our best to be the best. We provide detailed pre-sale, after sales, and technical support to ensure you have an excellent shopping experience.
On orders over $99
Returns new & unsed merchandise within 30 days of purchase
Great team to respond to any questions you have
No payments, no interest if paid in full in 6-months on order over 6-months
Free surprise gift on every order
DONGGUAN Add: Building B, 3rd Industry Zone, Matigang, Dalingshan Town, Dongguan City, China 523810 Sales Tel: +(86)0769-86976655 Fax: +(86)0769-86976866 Email: firstname.lastname@example.org Skype: FMSMODEL